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Verismic Software Launches Rebrand to Syxsense and New Product Offerings, Reinforcing its Mission to Strengthen Endpoint Security

By News, Press Release

Verismic Software Launches Rebrand to Syxsense, Reinforcing its Mission to Strengthen Endpoint Security

The New Name, Syxsense, Expresses Company’s Focus on Protecting the Endpoint with Powerful AI-enabled Solutions That “Know All”

ALISO VIEJO, Calif. (November 4, 2019) – Verismic Software, a global leader in IT- and security-management solutions, announced today a comprehensive rebranding and repositioning of its products and messaging. This major initiative makes Syxsense the world’s first IT and security-solution provider to offer patch management, vulnerability scans, and Endpoint Detection and Response (EDR) capabilities in a single console.

Syxsense has created innovative and intuitive technology that sees-–and knows—everything, making it able to secure every endpoint, in every location, everywhere inside and outside the network, as well as in the cloud. Artificial intelligence (AI) helps security teams predict and root out threats before they happen—and to swiftly make them disappear when they do.

“Syxsense combines the power of artificial intelligence with industry expertise to manage and secure endpoints by stopping threats before they occur and neutralizing threats when they happen,” commented Ashley Leonard, CEO of Syxsense.

“By owning an IT management tool, IT professionals can patch to reduce the risk of a problem,” Leonard continued. “By owning an EDR tool, you can monitor a breach and quarantine a device. By combining both, Syxsense allows IT and security teams to eliminate many breaches by patching, track and quarantine potential breaches, and then remediate the environment after a security event—all in real-time.”

At the heart of the rollout is Syxsense Manage, a cloud-native offering that does the heavy lifting by collecting and collating a library of patches and updates. This allows IT professionals to deploy updates with AI-driven natural language and voice control. When the need arises, users have access to dashboards, query builders, and remote-control functions that provide insight into device health, inventory, and timelines allowing IT managers to troubleshoot and diagnose issues.

Syxsense Manage, therefore, becomes the IT managers’ “endpoint everything,” allowing them to see and manage all endpoints both inside and outside the network as well as in the cloud, with coverage for all major operating systems and endpoints, including IoT devices, physical and virtual devices, and all major cloud vendors. More importantly, they can complete day-to-day tasks and updates with ease and efficiency.

The companion offering, Syxsense Secure, brings together endpoint management and security for greater efficiency and collaboration between IT management and security teams responsible for protecting businesses from cyber-attacks. It is the only cloud-native product on the market that truly combines endpoint management and endpoint security into a single unified offering. What’s more, it is tailored to the exact needs of companies that have limited resources and consolidated IT management and security functions in the same department.

Syxsense Secure includes proactive, always-on monitoring for malicious processes, automated device quarantine, real-time alerting, and live data that delivers insights in real-time to provide even greater visibility into the health of all the endpoints across your network. It is built on endpoint management technology that creates a baseline defense against known threats by ensuring devices are current with the latest software updates and security patches. This provides total visibility into the enterprise and eliminates blind spots so security managers can immediately detect anomalies that indicate an imminent or active threat.

By analyzing endpoint activity, Syxsense Secure predicts threats before they become breaches. Built on real-time, always-on endpoint monitoring, when breaches do happen, Syxsense knows how the attack entered the environment, how it spread, which data, files, and devices were impacted, and whether the threat has been neutralized in its entirety to prevent future vulnerabilities.

“Organizations are now able to combine and strengthen cybersecurity and IT management across their enterprise, enabling IT-SecOps convergence and digital transformation, improving enterprise performance while reducing the cost of cybersecurity,” concluded Leonard. “The Syxsense Endpoint Security Cloud, the overarching platform for Secure and Manage, provides multiple industry-proven capabilities in a single dashboard to simplify cybersecurity management and better protect people, businesses and assets from evolving cyber threats.”

About Syxsense

Syxsense is the leading provider of innovative, intuitive technology that sees all and knows everything about every endpoint, in every location, everywhere inside and outside the network, as well as in the cloud. It combines the power of artificial intelligence with industry expertise to manage and secure endpoints by stopping threats before they occur and neutralizing threats when they happen. The Syxsense Endpoint Security Cloud always-on technology performs in real-time so businesses can operate free of disruption from security breaches that cripple productivity and expose them to financial risk and reputational harm. https://www.syxsense.com

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Syxsense combines IT management, patch management, and security vulnerability scanning in one powerful solution. Get started today.

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Syxsense Beats Industry Average with Outstanding Customer Support Satisfaction Results

By News, Press Release

Syxsense Beats Industry Average with Outstanding Customer Support Satisfaction Results

ALISO VIEJO, Calif. (October 10, 2019) – Verismic, a global leader in cloud-based IT management and security technology, has released its latest customer support satisfaction survey results, beating industry averages by achieving a 98.6 percent customer satisfaction rating.

The support team that services Verismic’s products, Syxsense and Syxsense Secure, continue to outpace competitors in the rapidly evolving IT security and management market while demonstrating its commitment to excellence in providing world-class customer support.

“With the stakes so high, organizations can no longer afford to have their IT Security and Management tool take a reactive approach to addressing potential threats, especially given today’s never-ending siege of costly data breaches, malware, ransomware and other disasters,” commented Ashley Leonard, CEO of Verismic Software. “Verismic’s support organization gives us a competitive differentiator and assurance to customers that their most important strategic asset – their data – will have the highest level of protection.”

Syxsense regularly surveys its customers to determine their satisfaction with customer support and services and compares those results to published industry benchmarks. The results provide a “customer voice” to influence and improve Syxsense’s IT support and services priorities and initiatives. The survey spans a range of help desk topics, including time to respond versus time to close, interactions done in real-time, and more.

About Verismic Software, Inc.

Verismic Software Inc. is a global industry leader providing cloud-based IT management and security technology focused on enabling greater efficiency, cost-savings and security control for users, all while engaging in endpoint management. Headquartered in Aliso Viejo, Calif., Verismic is a growing and dynamic organization with offices in four countries and 12 partners in nine countries. Verismic works with companies ranging from 50 to 10,000 endpoints delivering a variety of solutions. Verismic’s software portfolio includes the first-of-its-kind agentless, Syxsense ; For more information, visit www.syxsense.com.

Start a Free Trial

Try Syxsense today and start patching your IT environment with a powerful and easy-to-use IT management toolset.

Syxsense demo

Schedule Your Syxsense Demo

Syxsense combines IT management, patch management, and security vulnerability scanning in one powerful solution. Get started today.

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Patch Tuesday? More Like Patch Doomsday

By News, Patch Management, Patch Tuesday

August Patch Tuesday Release

Microsoft have released 60 security patches today covering Internet Explorer (IE), Edge, ChakraCore, Windows components, .NET Framework, SQL Server, as well as Microsoft Office and Office Services.

Out of these 60 CVEs, 19 are listed as Critical, 39 are rated Important, one is rated as Moderate, and one is rated as Low in severity.

Critical Adobe Updates

Adobe have also released 11 fixes today including two critical patches for Acrobat and Reader, CVE-2018-12808 is an out-of-bounds write flaw, while CVE-2018-12799 is an untrusted pointer dereference vulnerability.  IT Managers should be pleased as last month’s release included 100 vulnerability fixes.

WannaCry is Back with a Vengeance

Big hitter falls foul of WannaCry this week; Taiwan Semiconductor Manufacturing who are the largest chip supplier to Apple and other smartphone makers were compromised which disrupted global delays of chip shipments. The damage from the infection has caused serious financial revenue damage in Q3, and could have easily been avoided should a patch centric approach been adopted by their IT Managers. Learn more in our Avoiding Patch Doomsday whitepaper.

Windows 10 Feature Update Planning

If you are using Windows 10, version 1703 then you only have 2 months left to upgrade before it falls out of the standard ‘End of Service’ on October 9, 2018. Each Windows 10 version will be serviced with quality updates for up to 18 months from availability. It is important that all quality updates are installed to help keep your device secure.

Robert Brown, Director of Services for Verismic said, “CVE-2018-8373 (Scripting Engine Memory Corruption Vulnerability) & CVE-2018-8414 (Windows Shell Remote Code Execution Vulnerability) are both publicly disclosed and are actively being exploited.

Although these only carry a CVSS score of 4.8 & 6.7 respectively because these vulnerabilities are being actively being used to expose customer networks, these updates should be prioritized by your IT manager this month.

Patch Tuesday Release

CVE Title Severity
CVE-2018-8373 Internet Explorer Memory Corruption Vulnerability Critical
CVE-2018-8273 Microsoft SQL Server Remote Code Execution Vulnerability Critical
CVE-2018-8302 Microsoft Exchange Memory Corruption Vulnerability Critical
CVE-2018-8344 Microsoft Graphics Remote Code Execution Vulnerability Critical
CVE-2018-8345 LNK Remote Code Execution Vulnerability Critical
CVE-2018-8350 Windows PDF Remote Code Execution Vulnerability Critical
CVE-2018-8355 Chakra Scripting Engine Memory Corruption Vulnerability Critical
CVE-2018-8359 Scripting Engine Information Disclosure Vulnerability Critical
CVE-2018-8371 Internet Explorer Memory Corruption Vulnerability Critical
CVE-2018-8372 Chakra Scripting Engine Memory Corruption Vulnerability Critical
CVE-2018-8377 Microsoft Edge Memory Corruption Vulnerability Critical
CVE-2018-8380 Chakra Scripting Engine Memory Corruption Vulnerability Critical
CVE-2018-8381 Chakra Scripting Engine Memory Corruption Vulnerability Critical
CVE-2018-8384 Chakra Scripting Engine Memory Corruption Vulnerability Critical
CVE-2018-8385 Scripting Engine Memory Corruption Vulnerability Critical
CVE-2018-8387 Microsoft Edge Memory Corruption Vulnerability Critical
CVE-2018-8390 Scripting Engine Memory Corruption Vulnerability Critical
CVE-2018-8397 GDI+ Remote Code Execution Vulnerability Critical
CVE-2018-8403 Microsoft Browser Memory Corruption Vulnerability Critical
CVE-2018-8414 Windows Shell Remote Code Execution Vulnerability Important
CVE-2018-0952 Diagnostic Hub Standard Collector Elevation Of Privilege Vulnerability Important
CVE-2018-8200 Device Guard Code Integrity Policy Security Feature Bypass Vulnerability Important
CVE-2018-8204 Device Guard Code Integrity Policy Security Feature Bypass Vulnerability Important
CVE-2018-8253 Cortana Elevation of Privilege Vulnerability Important
CVE-2018-8266 Chakra Scripting Engine Memory Corruption Vulnerability Important
CVE-2018-8316 Internet Explorer Remote Code Execution Vulnerability Important
CVE-2018-8339 Windows Installer Elevation of Privilege Vulnerability Important
CVE-2018-8340 ADFS Security Feature Bypass Vulnerability Important
CVE-2018-8341 Windows Kernel Information Disclosure Vulnerability Important
CVE-2018-8342 Windows NDIS Elevation of Privilege Vulnerability Important
CVE-2018-8343 Windows NDIS Elevation of Privilege Vulnerability Important
CVE-2018-8346 LNK Remote Code Execution Vulnerability Important
CVE-2018-8347 Windows Kernel Elevation of Privilege Vulnerability Important
CVE-2018-8348 Windows Kernel Information Disclosure Vulnerability Important
CVE-2018-8349 Microsoft COM for Windows Remote Code Execution Vulnerability Important
CVE-2018-8351 Microsoft Edge Information Disclosure Vulnerability Important
CVE-2018-8353 Scripting Engine Memory Corruption Vulnerability Important
CVE-2018-8357 Internet Explorer Elevation of Privilege Vulnerability Important
CVE-2018-8358 Microsoft Edge Information Disclosure Vulnerability Important
CVE-2018-8360 .NET Framework Information Disclosure Vulnerability Important
CVE-2018-8370 Microsoft Edge Information Disclosure Vulnerability Important
CVE-2018-8375 Microsoft Excel Remote Code Execution Vulnerability Important
CVE-2018-8376 Microsoft PowerPoint Remote Code Execution Vulnerability Important
CVE-2018-8378 Microsoft Office Information Disclosure Vulnerability Important
CVE-2018-8379 Microsoft Excel Remote Code Execution Vulnerability Important
CVE-2018-8382 Microsoft Excel Information Disclosure Vulnerability Important
CVE-2018-8383 Microsoft Edge Spoofing Vulnerability Important
CVE-2018-8389 Internet Explorer Memory Corruption Vulnerability Important
CVE-2018-8394 Windows GDI Information Disclosure Vulnerability Important
CVE-2018-8396 Windows GDI Information Disclosure Vulnerability Important
CVE-2018-8398 Windows GDI Information Disclosure Vulnerability Important
CVE-2018-8399 Win32k Elevation of Privilege Vulnerability Important
CVE-2018-8400 DirectX Graphics Kernel Elevation of Privilege Vulnerability Important
CVE-2018-8401 DirectX Graphics Kernel Elevation of Privilege Vulnerability Important
CVE-2018-8404 Win32k Elevation of Privilege Vulnerability Important
CVE-2018-8405 DirectX Graphics Kernel Elevation of Privilege Vulnerability Important
CVE-2018-8406 DirectX Graphics Kernel Elevation of Privilege Vulnerability Important
CVE-2018-8412 Microsoft (MAU) Office Elevation of Privilege Vulnerability Important
CVE-2018-8374 Microsoft Exchange Elevation of Privilege Vulnerability Moderate
CVE-2018-8388 Microsoft Edge Elevation of Privilege Vulnerability Low
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Equifax Hack – What To Do Now

By News
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Three Steps To Protect Yourself and Your Company

Earlier this month we learned that criminals gained access to certain files in Equifax’s system from mid-May to July by exploiting a weak point in website software.

The big lesson here: Prepare yourself; this will happen again. You should already assume you are affected by the Equifax hack, just to be safe. Here are three steps you should take to protect yourself.

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It is becoming increasingly difficult for companies to protect online data. To prevent a catastrophe, it’s important to implement rigorous patch management methods.

Updates should be tested and deployed in a safe, but rapid fashion. Reports and audit logs should also be provided to track the status of any tasks or view any systems that have been improperly accessed.

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Syxsense is the solution for managing your IT environment. Our content is thoroughly tested, so you can rely on a smooth deployment. Our reports and audit logs are detailed, so you won’t miss any critical information. With two-factor authentication and 2048-bit encryption, you won’t have to worry about your IT tool being a weak point.

Secure your environment and discover a better way to manage with Syxsense.

February Patch Tuesday: No Love From Microsoft

By Patch Management, Patch Tuesday
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Start a free, 14-day trial of Syxsense, which helps organizations from 50 to 10,000 endpoints monitor and manage their environment, all from just a web browser. An email will be automatically sent to the address you provide.

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The Best of 2016: Our Year in Review

By News
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Our Year In Review

2016 was a big year for Syxsense. As a company, we are constantly growing, adding new features and always focused on our customers.

IT systems management is frequently changing and it’s crucial to keep up with the latest news, strategies and updates. Every month, we share the latest Microsoft and third-party patches, explaining which to prioritize and how to implement the most effective patch strategy.

With plenty of changes on the way for 2017, be sure to stay on top of patching and IT systems management in the new year. Even when other tasks fill up your to-do-list and seem more important, prioritizing patching is the best New Year’s resolution for any IT manager. Explore the highlights and some of our favorite content from the past year.

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Patch Tuesday: January Patches Bring February Headaches

By Patch Management, Patch Tuesday
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New year, new steer for Microsoft patching professionals

Microsoft has released four bulletins in total of which two are rated Critical and 2 rated Important. Last week, they released 22 KB non-security updates for Office 2013 / 16 and an update for Word Viewer.

Overall, this is a fairly uneventful release for the first month of 2017 with Microsoft seemingly winding down in preparation for the newly launched Security Updates Guide database that will become the monthly patch Tuesday resource as of next month.

This move on the face of things looks like a good idea, but how will this be perceived by businesses that are used to choosing their updates? This new practice changes the way information is referenced and will most certainly cause a headache for IT administrators who will have to rethink their whole patch management procedure.

James Rowney, Service Manager for Verismic said, “When I first read about this last year, I couldn’t believe that Microsoft were taking such a valiant step towards forcing updates. This really feels like Microsoft is taking an intermediary step towards mimicking the Apple approach of just applying a updates / patches without notification. While this approach does seem to work for Apple I am not so sure that Microsoft has an OS stable enough to follow this practice just yet.”

Chrome coming into its own

Google announced at the end of 2016 that they would be marking web pages as unsecure if the page is not served using HTTPS and holds personal data like login details or financial input tables. These changes will only apply from Chrome revision 56 onwards so we can expect to see this take gradual effect as browsers update as opposed to a flick of a switch scenario.

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These changes go hand in hand with Google’s plan to encourage its users to adopt secure login methods. There are obvious pitfalls here as HTTPS doesn’t keep certificates or TLS liberties up to date and webmasters could also see negative movement on their Google rankings. However, this is generally a positive step forward.

Google recently announced that they hit a milestone where more than 50% of their desktop pages now load over HTTPS. Further information and the official notification can be referenced here.

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Microsoft Updates

To help your IT Security Officers, we have chosen one update from this Patch Tuesday to prioritize this month. This recommendation has been made using evidence from industry experts (including our own), anticipated business impact and most importantly the independent CVSS score for the vulnerability.

MS17-003 – Late comer to this month’s releases is this security update to Adobe Flash Player, research indicates that this could have been a Zero Day release later in the week and affects all supported versions of Windows. The urgency to get this out shows the importance of this update, we recommend that this patch is rolled out with high priority at your earliest convenience.

The independent CVSS scores used in the table below range from 0 to 10. Vulnerabilities with a base score in the range 7.0-10.0 are High, those in the range 4.0-6.9 as Medium, and 0-3.9 as Low.

Bulletin ID

Description

Impact

Restart Requirement

Severity

CVSS Score

MS17-001

Security Update for Microsoft Edge (3199709)

This security update resolves a vulnerability in Microsoft Edge. This vulnerability could allow an elevation of privilege if a user views a specially crafted webpage using Microsoft Edge. An attacker who successfully exploited this vulnerability could gain elevated permissions on the namespace directory of a vulnerable system and gain elevated privileges

Elevation of Privilege

Requires restart

Important

6.1

MS17-002

Security Update for Microsoft Office (3214291)

This security update resolves a vulnerability in Microsoft Office. The vulnerability could allow remote code execution if a user opens a specially crafted Microsoft Office file. An attacker who successfully exploited the vulnerability could run arbitrary code in the context of the current user. Customers whose accounts are configured to have fewer user rights on the system could be less impacted than those who operate with administrative user rights.

Remote Code Execution

May require restart

Critical

7.8

MS17-003

Security Update for Adobe Flash Player (3214628)

This security update resolves vulnerabilities in Adobe Flash Player when installed on all supported editions of Windows 8.1, Windows Server 2012, Windows Server 2012 R2, Windows RT 8.1, Windows 10, and Windows Server 2016

Remote Code Execution

May require restart

Critical

9.3

MS17-004

Security Update for Local Security Authority Subsystem Service (3216771)

A denial of service vulnerability exists in the way the Local Security Authority Subsystem Service (LSASS) handles authentication requests. An attacker who successfully exploited the vulnerability could cause a denial of service on the target system’s LSASS service, which triggers an automatic reboot of the system. The security update addresses the vulnerability by changing the way that LSASS handles specially crafted authentication requests.

Remote Code Execution

Denial of Service

Important

7.5

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Sick of Your Systems Management Toolset?

By News

IT Systems Management toolsets are becoming increasingly more complex. Whether you have tried one single solution or are using multiple products for patching, remote control, software distribution and inventory, so much work goes in to just managing and maintaining these tools. We invite you to join industry expert and Head of Desktop Management Services at Verismic Robert Brown for an informative webinar where he will share the top six issues IT professionals are sick of dealing with and best options to overcome them.

Join us: Wednesday 29 April 2015

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About the Presenter: Robert Brown is the head of Desktop Management Services at Verismic and is responsible for all software delivery services, which includes Security Updates and software distribution deployments. Rob Brown has 15+ years background in IT industry and within the last 10 years has focused on the systems management space.
PCR MSP article|Ashley Leonard of Verismic

Race for free Windows 10 will create MSP windfall

By Managed Service Providers, News
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Following the news that the new Windows 10 update will be free for a year, Ashley Leonard, president and CEO of Verismic, shares how he thinks this will affect managed service providers.

The latest figures from Netmarketshare suggest usage of the XP platform is dropping. Market share was 18.93 per cent in January 2015, down from 26.29 per cent in April 14.

OS upgrades to Windows 7 will be common in 2015 as customers come to realise support for XP has been stripped away, leaving them adrift.

Windows 8/8.1 has not been popular with all users, which could also prompt those XP and 7 users to actually jump to Windows 10. For a limited time only, one year, Microsoft has also said 10 will be a free upgrade, which makes this upgrade jump even more likely.

In any scenario, a flow of OS upgrades stretches IT resources not just through OS rollout, but through testing, fixing, repackaging and preparing existing applications for the new environment. It really is no small feat deploying applications.

Read More on PCR…

About the author Ashley Leonard, President and CEO of Verismic.

|Patch Tuesday

Patch Tuesday: February 2015

By News, Patch Management, Patch Tuesday
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This month’s Patch Tuesday is a bit of an interesting one…

MS15-011 affects all supported editions of Windows Server 2003, Windows Vista, Windows Server 2008, Windows 7, Windows Server 2008 R2, Windows 8, Windows Server 2012, Windows RT, Windows 8.1, Windows Server 2012 RT, and Windows RT 8.1. Essentially, any domain-joined Windows Clients and Servers may be at risk.

The flaw, dubbed JASBUG, was discovered by JAS Global Advisors back in January 2014. The company however, adhered to good disclosure practices and the vulnerability wasn’t made public until Microsoft had prepared a fix. The fact that it has taken Microsoft over a year to develop a fix should indicate just how wide ranging and complex the vulnerability is.

According to JAS Global Advisors: “The fix required Microsoft to re-engineer core components of the operating system and to add several new features.”

Outlined below are the critical updates you need to be focusing on. As usual, we have cross-checked Microsoft’s own rating with US-CERT’s independent assessment of the patches so you are in the best position to choose the most important updates for your business.

MS15-011

This security update, which I mentioned above, is a remote code execution vulnerability existing in how group policy receives and applies connection data when a domain-joined system connects to a domain controller. An attacker who successfully exploits this vulnerability could take complete control of an affected system, letting them install programs; change, view, or delete data; or even create new accounts with full user rights.

MS15-010

The most severe of the six privately reported vulnerabilities could, again, allow remote code execution if an attacker is able to convince a user to open a specially crafted document, or to visit an untrusted website that contains embedded TrueType fonts.

MS15-009

This security update resolves one publicly disclosed and 40 privately reported vulnerabilities in Internet Explorer, with the most severe of these allowing remote code execution. If a user views a specially crafted web page it could allow an attacker to gain the same user rights as the current user.

Microsoft rates the remaining six patches in February’s update as Important. A full breakdown of these ratings compared to the US-CERT ratings can be found in the table below. I’d always advise to use US-CERT’s rating in conjunction with Microsoft’s, which will give you a much clearer picture of which patches you should be prioritising.

Update no.
CVSS score
Microsoft rating
Affected Software
Details
MS15-012 9.3 Important Microsoft
Office
Vulnerabilities in Microsoft Office Could Allow Remote Code Execution (3032328)
MS15-011 8.3 Critical Microsoft Windows Vulnerability in Group Policy Could Allow Remote Code Execution (3000483)
MS15-010 7.2 Critical Microsoft Windows Vulnerabilities in Windows Kernel-Mode Driver Could Allow Remote Code Execution (3036220)
MS15-009 6.8 Critical Microsoft Windows, Internet
Explorer
Security update for Internet Explorer (3034682)
MS15-017 6.8 Important Microsoft Server Software Vulnerability in Virtual Machine Manager Could Allow Elevation of Privilege (3035898)
MS15-015 6.0 Important Microsoft Windows Vulnerability in Microsoft Windows Could Allow Elevation of Privilege (3031432)
MS15-013 4.3 Important Microsoft
Office
Vulnerability in Microsoft Office Could Allow Security Feature Bypass (3033857)
MS15-016 4.3 Important Microsoft Windows Vulnerability in Microsoft Graphics Component Could Allow Information Disclosure (3029944)
MS15-014 3.3 Important Microsoft Windows Vulnerability in Group Policy Could Allow Security Feature Bypass (3004361)