Verismic Launches Remote Control Capabilities For Its Agentless, Cloud-Based Endpoint Management Solution
New Syxsense Feature Allows IT Support Staff to Initiate Endpoint Support More Simply, Quickly and from Anywhere—Reducing Complexities of Organizational IT Management
PRLog – Sep. 11, 2014 – ALISO VIEJO, Calif. — Verismic—a global leader in cloud IT management technology and green solutions focused on providing cutting-edge products to organizations of all sizes as well as managed service providers (MSPs)—today announced the launch of Remote Control for its revolutionary Syxsense—an agentless, cloud-based endpoint management solution launched earlier this year and already transforming the way IT professionals engage in IT management.
CMS allows IT departments to focus on managing their IT environments by reducing time-intensive, mundane tasks and eliminating dependencies on cumbersome and unreliable management tools. The solution’s new remote control feature further simplifies systems management as it doesn’t require users to actively download permanent plugins, snap-ins, viewers or additional software code, as with competitor services, and can actively control an end user PC in seconds.
“Verismic’s launch of Remote Control for CMS supports our mission to provide high-value, low-cost systems management from the cloud,” says Verismic President, Ashley Leonard. “Although there are services in the remote control marketplace that work over the Internet, in nearly all cases additional plugins or viewers are required by the user, for each PC. This is additional complexity drains support desk time for the user and, in the long-term and creates a new layer of software to manage and maintain.”
Many traditional remote control tools also require the management console and end-user device to be on the same network, which is not suitable or realistic for modern, disparate teams, and does not help MSPs, who frequently sit outside the firewall.
Syxsense’s Remote Control requires only a modern HTML5 web browser and a ‘dissolvable’ target user device, to take near-instant remote control of end-user Windows PCs and laptops. This makes the endpoint support experience more efficient as the helpdesk team or MSP will need only to click the end-user device in Syxsense’s website; and the service will then push a small piece of code to the user device to connect the service. At the end of the session, the code will automatically dissolve.
CMS’s new remote control capabilities are compatible with PCs using Internet Explorer 10 or later, Google Chrome, Firefox and Safari. MSPs and helpdesk staff can provide support from a mobile device or tablet PC. The additional feature is available for all existing and new customers at exactly the same price: $3 per device, per month.
For more information on Syxsense and other innovative Verismic solutions, visitwww.syxsense.com.
ABOUT VERISMIC: Verismic Software, Inc. is a global industry leader providing cloud-based IT management technology and green solutions focused on enabling greater efficiency, cost-savings and security control for users, all while engaging in endpoint management. Headquartered in Aliso Viejo, Calif., Verismic is a growing and dynamic organization with offices in four countries and 12 partners in nine countries. Over the past two years, Verismic has worked with more than 150 companies ranging from 30 to 35,000 endpoints delivering a variety of solutions for organizations of all sizes as well as managed service providers (MSPs). Verismic’s software portfolio includes the first-of-its-kind agentless,Syxsense ; Power Manager; Software Packaging and Password Reset. For more information, visit www.verismic.com.