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5 Steps to Prepare Your IT Department for Coronavirus

By Blog

5 Steps Every IT Department Should Take to Prepare for Coronavirus (COVID-19)

Coronavirus is impacting businesses worldwide. Here are the steps every CIO and IT department should take to prepare their businesses.

Coronavirus is Here to Stay

According to major news outlets, Americans need to prepare for the imminent spread of Coronavirus. The U.S. Centers for Disease Control and Prevention (CDC) stated: “It’s not so much a question of if this will happen anymore, but more really a question of when it will happen — and how many people in this country will have severe illness,” according to Dr. Nancy Messonier, director of the CDC’s National Center for Immunization and Respiratory Diseases.

As seen in China, Coronavirus (COVID-19) is impacting businesses worldwide. We can expect a similar impact across the United States and Europe in the coming months.

How will Coronavirus change the way our business works?

We expect much greater use of remote meeting technologies like Zoom. This allows workers to avoid travel and decrease contact within the office, reducing close person-to-person contact in meeting rooms.

Additionally, we expect an increase in teleworking. Person-to-person infections can be greatly reduced by employees working from home. As seen in Asia, and now Europe, self-quarantine rules will likely be implemented. Teleworking will allow employees who are not sick to still be productive from home.

How Your IT Department Should Prepare

  1. Install office hand sanitizer stations. This simple step is one of the most effective methods to prevent transmission.
  2. Implement remote support tools. This allows your support team to remote control devices within your network to reduce or eliminate desk-side visits.
  3. Order hardware supplies. Desktops, laptops, servers, and spare parts should be ordered now. Most hardware is manufactured in Asia and supply chains are already being impacted. Organizations should be purchasing three months of equipment needs.
  4. Prepare for teleworking. What hardware, software and other tools are required for teleworking?
  5. Select the right tool. Does your IT management tool support teleworking? Can you manage devices outside the corporate network? Can devices at home access the corporate data you will need? Will you ensure large numbers of highly distributed devices are patched and secured without them coming into the office?

Start your organization’s journey toward simple and powerful endpoint security with a free trial of our products and services.

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RDP: Is the ‘R’ for ‘Ransomware’?

By News
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RDP Creates Vulnerabilities

Remote Desktop Protocol is something you’ll find on every Windows computer and widely used throughout the IT industry. But does the ‘R’ in RDP now stand for Ransomware?

As the common methods of distributing ransomware get tougher, attackers are looking for new exploits. The manipulation of RDP is coming to the forefront. Since almost every Windows computer has it, and it’s built to access devices, it may become the ideal way for ransomware to enter an environment.

Some high-profile ransomware already utilize this method, such as BitPaymer.

So, how do you protect your business from this vulnerability?

Step 1: Disable, and then replace, RDP.

Step 2: Implement a rigorous Patch Strategy.

Disabling RDP will protect your environment, but many IT departments rely on it to do their jobs. However, if you replace RDP with another remote control solution, you can disable RDP and rest easy.

Syxsense provides a secure Remote Control solution. Utilizing 2048-bit encryption, our product communicates securely between the accessing device and the target. You can also enable prompts for the user on the target to allow, or disprove, access.

Patching your devices is also critical for maintaining a secure environment. Using Syxsense, you can implement a patching strategy that keeps your devices up to date. Our Patch Manager shows you, at a glance, which devices need patching. Tasks can be set to happen on an automated schedule to work around business hours. Replace RDP with Syxsense and experience a free trial today.

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Start a free, 14-day trial of Syxsense, which helps organizations from 50 to 10,000 endpoints monitor and manage their environment, all from just a web browser. An email will be automatically sent to the address you provide.

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Verismic Launches Remote Control Capabilities For Its Agentless, Cloud-Based Endpoint Management Solution

By News

New Syxsense Feature Allows IT Support Staff to Initiate Endpoint Support More Simply, Quickly and from Anywhere—Reducing Complexities of Organizational IT Management


PRLog – Sep. 11, 2014 – ALISO VIEJO, Calif. — Verismic—a global leader in cloud IT management technology and green solutions focused on providing cutting-edge products to organizations of all sizes as well as managed service providers (MSPs)—today announced the launch of Remote Control for its revolutionary Syxsense—an agentless, cloud-based endpoint management solution launched earlier this year and already transforming the way IT professionals engage in IT management.

CMS allows IT departments to focus on managing their IT environments by reducing time-intensive, mundane tasks and eliminating dependencies on cumbersome and unreliable management tools. The solution’s new remote control feature further simplifies systems management as it doesn’t require users to actively download permanent plugins, snap-ins, viewers or additional software code, as with competitor services, and can actively control an end user PC in seconds.

“Verismic’s launch of Remote Control for CMS supports our mission to provide high-value, low-cost systems management from the cloud,” says Verismic President, Ashley Leonard. “Although there are services in the remote control marketplace that work over the Internet, in nearly all cases additional plugins or viewers are required by the user, for each PC. This is additional complexity drains support desk time for the user and, in the long-term and creates a new layer of software to manage and maintain.”

Many traditional remote control tools also require the management console and end-user device to be on the same network, which is not suitable or realistic for modern, disparate teams, and does not help MSPs, who frequently sit outside the firewall.

Syxsense’s Remote Control requires only a modern HTML5 web browser and a ‘dissolvable’ target user device, to take near-instant remote control of end-user Windows PCs and laptops. This makes the endpoint support experience more efficient as the helpdesk team or MSP will need only to click the end-user device in Syxsense’s website; and the service will then push a small piece of code to the user device to connect the service. At the end of the session, the code will automatically dissolve.

CMS’s new remote control capabilities are compatible with PCs using Internet Explorer 10 or later, Google Chrome, Firefox and Safari. MSPs and helpdesk staff can provide support from a mobile device or tablet PC. The additional feature is available for all existing and new customers at exactly the same price: $3 per device, per month.

For more information on Syxsense and other innovative Verismic solutions,

ABOUT VERISMIC: Verismic Software, Inc. is a global industry leader providing cloud-based IT management technology and green solutions focused on enabling greater efficiency, cost-savings and security control for users, all while engaging in endpoint management. Headquartered in Aliso Viejo, Calif., Verismic is a growing and dynamic organization with offices in four countries and 12 partners in nine countries. Over the past two years, Verismic has worked with more than 150 companies ranging from 30 to 35,000 endpoints delivering a variety of solutions for organizations of all sizes as well as managed service providers (MSPs). Verismic’s software portfolio includes the first-of-its-kind agentless,Syxsense Power ManagerSoftware Packaging and Password Reset. For more information, visit

Media Contact
Leslie Licano, Beyond Fifteen Communications

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