For enterprises with distributed environments, seamless IT and security operations are not just a luxury—they’re a necessity. EECO, a leading distributor in factory automation solutions, found itself facing inconsistent IT and security services with other solutions and providers. EECO’s Director of IT Operations, made the strategic decision to bring these functions in-house. EECO partnered with Syxsense to bring patch management, vulnerability management, and device security to their 12 locations.
Proactive Security and Management for Unprecedented Efficiency
During the onboarding phase, Syxsense technical experts sit down with new customers and walk through a detailed questionnaire to develop a patching strategy based on industry best practices, any industry regulations or compliance requirements, the enterprise’s risk profile, and their business operations needs (such as patching only on the weekend).
Using this standard practice, Syxsense immediately updated EECO’s patch management and vulnerability scanning approach. The results were swift and significant: substantial time savings and a boost in productivity. EECO’s IT team also began leveraging Syxsense Cortex, the platform’s automation and orchestration engine to further amplify their efficiency.
Remote control, patch management, and vulnerability scanning functionalities didn’t just manage IT and cyber risks; they fortified EECO’s entire network in advance.
Data-Driven Confidence for Enhanced Security
Syxsense’s real-time endpoint health data enabled scheduled reports to be easily furnished to EECO’s executive team. This provided EECO’s management with crucial insights into their risk and exposure levels, reinforcing their confidence in the newly established in-house IT management strategy.
By choosing Syxsense to help them transition away from other services and providers, EECO successfully implemented a streamlined and secure in-house IT operation across multiple sites without having to add additional staff resources.
Cloud-Native Flexibility and Enhanced Productivity
Unlike traditional on-premise endpoint management tools, Syxsense’s cloud-native architecture enabled EECO to manage their devices from any location. This cloud architecture coupled with Syxsense’s remote control capability effectively eliminated the hours of driving time previously required for IT support and technical maintenance.
As a result, EECO’s IT staff could allocate their time more efficiently, focusing on critical tasks and projects, which in turn led to a noticeable increase in productivity across their distributed sites. The flexibility and convenience offered by Syxsense’s cloud-based solutions became a vital component in EECO’s strategy to enhance operational efficiency and network security.
Syxsense: Endpoint and Vulnerability Management
As EECO states, Syxsense’s comprehensive solution goes beyond traditional tools, providing a tailored approach that addressed EECO’s most pressing security and productivity concerns.
Beyond the remarkable efficiency and productivity gains, EECO was able to leverage Syxsense’s seamless remote management, real-time data, and proactive security capabilities not long after they implemented Syxsense.
When Microsoft zero-day vulnerability, CVE 2022-30190 (also known as “Follina”), dropped in 2022, all organizations using Microsoft were scrambling to find out the impact to them and frantically working to mitigate the risk since there was no patch provided at the initial disclosure.
Using Syxsense, EECO was able to quickly identify the affected devices in their environment. And with Syxsense’s pre-built vulnerability remediations, EECO swiftly neutralized the risk, pushing the mitigations out across all impacted devices with the push of a button.
Start Your IT Transformation Today
EECO’s experience serves as a powerful illustration of the vital role that automated solutions play in addressing modern IT and security challenges. Syxsense equipped EECO with the tools it needed to confidently tackle critical vulnerabilities and optimize their IT processes. Read their full success story here.
If you’re seeking a robust and proactive endpoint and vulnerability management solution, Syxsense is your answer. Schedule a review of your patch and vulnerability management program today and find out how you can unlock a new level of efficiency and security for your IT and security operations programs.